Interactive Effect Interactive system with inductor built in
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Case
Service
Pre-sale service:
1. Reply enquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's requirement
4. Data sheet and samples offer.
5. Other services, such as special packing design, factory visiting and so on.
In-sale service:
1. Tracking report in producing.
2. Quality test report for every order.
3. Photos and videos as per customer's requirement.
4. Free spare parts.
After-sale service:
1. Lifetime free maintenance and upgrade.
2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.
6. Special service for big project, such as stadium, exhibitions, squares and so on.
Packaging and Shipping
FAQ:
Q1: The warranty of your LED dispaly ?
A: We offer 2-3 year warranty for our different led display screen series, 100,000 hours life span for the led lamps, and lifetime technology support with 7/24 phone answering service if you have any problem with our led screen.
Q2: Whats your payment term? How long it takes to delivery?
A: We normally accept T/T and L/C,and other payment options is negotiable for your convenience. A 30% deposit is needed in advance, and the rest 70% be paid before delivery. Our average lead time is 15 days.
Q3: What's the controlling system?
A: Our standard controlling system for this model is Novastar. Also support other controlling system such as Linsn, etc.
About Us
Rich experience: established in 2005; familiar with technical and material about LED display.
Absolute OEM service: providing the most suitable solution for you according to your different demands (such as quality, price and etc.). At least 3 different types in one material are provided for your choice , and with the lowest-cost custom service. √ Powerful R&D ability: excellent engineers are constantly developing new products and improving them.
Good quality:All products have passed CE, ROHS, FCC certification.
Thoughtful service: we always serve you heart and soul, striving to make our products meet your demands in maximum degree.
We guarantee all our LED products for 2 years and provide lifetime maintenance charging only for raw materials. We provide an excellent after-sale service, which contains free training, free CAD drawings, for more convenience and free consultation lifetime.
